With us, you can rely on a breadth of service that is unusual for the sector. The reason is simple – absolute customer orientation is our fundamental business principle. Each and every employee is committed to this goal.
Which is why we offer a wide range of customer services to supplement our product range. Our personnel will give you comprehensive advice during your purchase, from product demonstration to space planning for factory equipment. Our own application technicians take care of commissioning on site as well as maintenance and any repairs. We also offer a rental service in our outlets for a whole series of products.
As a rule, we hold the most important replacement wearing parts for machines purchased from us in stock, and can deliver them to you within 24 hours. We also repair and overhaul machine tools, irrespective of manufacturer.
Upon request, we are also able to provide complete services for our customers, such as the issuing of workwear for employees. This reduces the strain on your operational processes, allowing you to concentrate on your core business.
Thanks to our numerous service points, at least one of our service technicians will never be far away, guaranteeing that your machines will always work smoothly.
There’s one more thing you can rely on: our quality workmanship. All of our branch offices have been certified to DIN EN ISO 9001.